CrossMark solutions enable public entity risk pools to leverage existing and future technology to decrease cost of coverage through proactive risk management while improving member service and operational efficiency.

By using CrossMark RMIS, CRM, LMS, and Portal, pooling organizations can:

  • Stay on mission
  • Remain competitive
  • Serve Members with excellence

SOLUTION SUMMARY

Analyze

Loss summaries
Financial performance
Peer-level comparisons
Real-time claims development
Exposure analysis
Current and historical

Act

Claims oversight
Create and manage Risk Management plans
Questionnaire validation
Certificate issuance
Record management (Activities, Email, Notes, Tasks)
Automated workflows

Serve

Self-service through integrated Member Portal
Questionnaire/Application processing
Data submission management
New claim and incident intake
Subscription-based bulk email communication
Board and Committee management
Tracking of Member key positions and functions
Document publication and management


CrossMark solutions are available across the spectrum of today’s devices including desktop, mobile and tablet. CrossMark is an on-premises solution, deployed in a Windows environment with Microsoft SQL Server, SharePoint, Exchange, Dynamics CRM, Outlook, and the standard Office suite.

In addition, CrossMark Portal supports single-sign on in a multi-vendor solution environment using industry standard protocols including WS-Federation using SAML2 or SAML via ADFS.